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my parents purchase a shed by heartland americas #1 backyard product from lowes and now there is a problems, wood is rotten. I call about warranty and heartland will not honor the warranty, my parents are living on a set income, so when they bought this shed they...
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I purchased a Metropolitan Shed from Lowes. I had great customer service at the store but when I got the Shed, the lumber contained (2" X 4") that were twisted to the point of not being usable, so I had to buy 12 additional 2 x 4 x 8s to finish the build. This was...
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Heartland_Industries
Heartland_Industries
Heartland Industries Verified Representative

We are always sorry to hear about issues with our products. We would love the opportunity to speak with you regarding the issues at hand and to get them all corrected. We have...

Anonymous
Anonymous

Here is an update...I received an email from Heartland stating that if I sent them a receipt for the items I needed to purchase they would reimburse me. WOW>

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I liked
  • Customer service was amazing during purchase
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